Building a predictable pipeline for a B2B SaaS firm
How a referral-dependent SaaS company built a multi-channel outbound system that booked qualified calls on a schedule.
The problem
A growing B2B SaaS company in Pune had a strong product and happy customers, but almost all new business came through referrals and the founder's network. One slow quarter and the pipeline emptied, which made hiring and forecasting a guessing game.
The approach
We started with a sharp ideal-customer profile and a focused target list, then ran two outbound channels — cold email and LinkedIn — as a single system. Messaging was written to earn replies, follow-ups were sequenced, and every qualified reply was routed to a booked conversation with tracking from first touch to call.
The result
Within three weeks the first conversations were landing, and over the following quarter the system settled into a steady two to seven qualified calls a month. Outbound grew to influence roughly 40% of new deals, so revenue stopped depending on whether referrals showed up that month.
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